In this insightful episode of Let’s Talk Loyalty & Loyalty TV, Amanda Cromhout speaks with Sarah Richardson, CEO of the Australian Loyalty Association, about the key findings from the 3rd edition of the Australian Loyalty Insights Report.

In this inspiring episode of Let’s Talk Loyalty & Loyalty TV, Bridget Blaise-Shamai speaks with Sid Krishna, Vice President of Carnival Cruise Line, about how Carnival is elevating the customer experience as a core driver of loyalty.

In this milestone episode of Let’s Talk Loyalty & Loyalty TV, Paula Thomas celebrates the 25th anniversary of Emirates Skywards — the programme that first inspired her own journey in loyalty marketing.

In today’s episode, Carly Neubauer sits down with Mel Grafton, Head of Digital and CRM at SHEIKE, to explore how the Australian fashion brand brought SHEIKE Society — its first-ever loyalty program — to life.

What is the loyalty effect? Can it be measured? Some thought-provoking statistics about value modern loyalty management platforms bring to companies.

In today's business world, competition is even tougher than ever before. Building customer loyalty is certainly one of the most important ways to gain a competitive edge. This can be achieved through a wide range of methods.

Find out how to turn your data protection measures into a business advantage that builds customer’s trust.

Find out how to develop smooth customer journeys across multiple channels to drive loyalty more effectively.

See our five tips on informing loyal customers about maximizing their rewards for engagement.